Shangri-La Surabaya Hotel, Surabaya
About the Hotel
Shangri-La Surabaya is a prestigious hotel located in the heart of Surabaya, Indonesia, known for its blend of luxury and Javanese hospitality. This property features an impressive array of dining experiences and is committed to sustainable tourism practices. The hotel also provides easy access to key attractions and shopping centers, making it a prime location for both leisure and business travelers.
Location
Conveniently situated 12.5 miles from Juanda International Airport, Shangri-La Surabaya is close to various shopping centers like Ciputra World and Tunjungan Plaza. The hotel is easily accessible via taxi services, with an average fare of IDR 160,000 for a one-way trip from the airport. Local attractions, including the House of Sampoerna and Taman Safari II, are also within reach.
Rooms
Shangri-La Surabaya features 380 elegantly appointed guest rooms and suites that showcase modern design and traditional Javanese elements. Rooms include amenities such as high-speed Wi-Fi, LED TVs, and spacious bathrooms with luxury toiletries. Horizon Club rooms offer additional privileges like access to the exclusive lounge, ensuring a personalized experience for guests.
Eat & Drink
The hotel offers a diverse range of dining options, including Sapore Osteria for authentic Italian cuisine and Shang Palace for classic provincial Chinese fare. Guests can also enjoy all-day dining at JAMOO, featuring live cooking stations and an extensive menu. For those seeking convenience, the Kitchen Express service provides takeaway and delivery of gourmet meals.
Leisure & Business
The Spa at Shangri-La provides luxurious treatments inspired by traditional Asian wellness practices, alongside a fully equipped gym and a picturesque outdoor swimming pool. Business travelers can take advantage of comprehensive meeting facilities, including an impressive Grand Ballroom that accommodates up to 2,000 guests, equipped with modern technology for events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a great stay at the hotel. The rooms were clean and cozy, providing a comfortable place to rest. The service was super friendly, and the staff made me feel like a priority. The location felt safe and met my needs perfectly. The dining experience offered a good variety of choices. The facilities were top-notch, making my stay enjoyable overall.
I had a wonderful stay at the hotel. The rooms were clean, quite big, and well-equipped with modern amenities like TV, clean toilets, and reliable Wi-Fi. The Horizon deluxe rooms were particularly comfortable and well-appointed. However, the dining options could use more traditional food choices. The hotel's location was perfect for my needs, and the resort-like design added to the overall pleasant experience.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was very friendly, making me feel at home during my visit. However, the dining options were somewhat limited. The location felt safe with added security measures but could benefit from some renovations. The overall value for money was good.
I had a wonderful stay at the hotel with well-appointed and modern Horizon deluxe rooms that were very comfortable. The only downside was being at the far end of the corridor, which made it a bit inconvenient. The spacious room was great, but be prepared to wake up early due to the call for prayers if facing the mosque.
I had a wonderful stay at the hotel. The Horizon club room was impressive, offering everything we needed inside the room. The rooms were clean, big, and comfortable, well-equipped with all essentials. The service was excellent, particularly at the reception desk where they were very accommodating. The location was strategic and accessible to places around the city. The dining experience was good with a variety of options available. The facilities at the hotel were top-notch.
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