Shangri-La Surabaya, Surabaya
About the Hotel
Shangri-La Surabaya is located in Indonesia's bustling second-largest city and serves as a lavish retreat for both business and leisure travelers. The hotel is renowned for its luxurious amenities and wide range of dining options featuring flavors from around the world. It is also committed to sustainability, having received the ASEAN Green Hotel Award for its eco-friendly practices. Situated conveniently near key shopping and cultural attractions, this hotel offers easy access to the vibrant local experience.
Location
The hotel enjoys a prime location just 20 kilometers from Juanda International Airport and is easily accessible by taxi or hotel limousine. Nearby attractions include prestigious shopping malls such as Ciputra World and Tunjungan Plaza. Cultural landmarks like the House of Sampoerna further enrich the surrounding area, making it ideal for both business and recreational visits.
Rooms
Shangri-La Surabaya features 380 elegantly decorated guest rooms and suites offered in warm tones with Javanese design elements. Deluxe Rooms provide modern luxury and panoramic city views, enhancing the refined atmosphere. Horizon Club Deluxe Rooms come with additional privileges and access to exclusive services. For those seeking more space, the expansive Executive Suites include a separate sitting area and luxury bathrooms.
Eat & Drink
The hotel offers an array of dining experiences with nine food and beverage outlets. Sapore Osteria serves home-style Italian cooking complete with an extensive wine list, while Shang Palace is noted for its Chinese cuisine. For lighter fare, the Lobby Lounge provides a sophisticated setting for teas and snacks. The all-day dining restaurant, JAMOO, features diverse dishes from various cuisines prepared at live cooking stations.
Leisure & Business
Shangri-La Surabaya provides comprehensive leisure and business facilities, including the outdoor swimming pool and fully equipped gym. The hotel's dedicated business centre facilitates seamless corporate events with advanced audiovisual technology. Guests can unwind at Chi, The Spa, offering traditional healing treatments based on Asian wellness practices, ensuring a peaceful retreat amid the urban rush.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a great stay at the hotel. The rooms were clean and cozy, providing a comfortable place to rest. The service was super friendly, and the staff made me feel like a priority. The location felt safe and met my needs perfectly. The dining experience offered a good variety of choices. The facilities were top-notch, making my stay enjoyable overall.
I had a wonderful stay at the hotel. The rooms were clean, quite big, and well-equipped with modern amenities like TV, clean toilets, and reliable Wi-Fi. The Horizon deluxe rooms were particularly comfortable and well-appointed. However, the dining options could use more traditional food choices. The hotel's location was perfect for my needs, and the resort-like design added to the overall pleasant experience.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was very friendly, making me feel at home during my visit. However, the dining options were somewhat limited. The location felt safe with added security measures but could benefit from some renovations. The overall value for money was good.
I had a wonderful stay at the hotel with well-appointed and modern Horizon deluxe rooms that were very comfortable. The only downside was being at the far end of the corridor, which made it a bit inconvenient. The spacious room was great, but be prepared to wake up early due to the call for prayers if facing the mosque.
I had a wonderful stay at the hotel. The Horizon club room was impressive, offering everything we needed inside the room. The rooms were clean, big, and comfortable, well-equipped with all essentials. The service was excellent, particularly at the reception desk where they were very accommodating. The location was strategic and accessible to places around the city. The dining experience was good with a variety of options available. The facilities at the hotel were top-notch.
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