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Shangri-La Surabaya
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Shangri-La Surabaya, Surabaya

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Up to 10% cheaper
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Check rooms and rates
From70US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Great
8.9
9.2
/10
4.7
4.5
/5
“Perfectly situated in the heart of Surabaya, this hotel allows for easy access to business centers and local attractions.”view full review

Shangri-La Surabaya, a 5-star hotel with an 8.9/10 rating, offers extensive amenities including a Grand Ballroom and The Spa at Shangri-La. This family-friendly property features a range of dining options and comfortable accommodations.

Rooms & Amenities

Rooms at Shangri-La Surabaya feature flat-screen TVs, minibars, and tea/coffee-making facilities. Several rooms offer access to the Horizon Club Lounge, including complimentary breakfast and evening cocktails. Each accommodation boasts air conditioning and elegant furnishings.

Dining Options

Dining options include Sapore Osteria, offering authentic Italian dishes, and Shang Palace, known for classic provincial Chinese cuisine. Guests can also enjoy a selection of beverages and snacks at the hotel's Lobby Lounge.

Leisure & Local Attractions

The hotel boasts recreational facilities including a large swimming pool and The Spa at Shangri-La, which offers various treatments. Nearby attractions include Surabaya Zoo, Taman Bungkul, and Mayangkara Park.

Business & Transportation

For business needs, Shangri-La Surabaya provides equipped meeting rooms and exceptional service. Transport options include nearby bus stations, while Juanda International Airport is 20 km away. Shopping centers like Ciputra World Surabaya are easily accessible.

View all

Select your room type

Shangri-La Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room
Deluxe Twin Room
2 persons
380 sq. feet 
2 Single beds
Shower
Air conditioning
room details
Horizon Deluxe King Room
Horizon Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
room details
Executive King Room
Executive King Room
2 persons
530 sq. feet 
1 King-size bed
Shower
Bathtub
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Shangri-La Surabaya offers amenities for your comfortable stay and unforgettable experiences
Delicious Buffets!
“The dinner and breakfast buffets offered an very nice variety of dishes, with fresh options that changed daily.” view full review
Excellent Tennis Service
“Ms. Lastri from the fitness center went above and beyond to arrange a last-minute tennis session for me, showcasing amazing dedication.” view full review
Spacious Rooms!
“The room was exceptionally spacious with a king-size bed that truly felt large and comfortable, providing a relaxing stay.” view full review
Great Relaxation Spot
“The leisure facilities were well-maintained, creating a serene environment to unwind after a busy day.” view full review
Facilities: Perfect
9.2/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Shangri-La Surabaya Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
City landmarks
Zoo
Surabaya Zoo
1.5 mi
Landmark
Taman Bungkul
1.6 mi
Landmark
Monumen Kapal Selam
2.9 mi
Mall
Ciputra World Surabaya Mall
2300 ft
Mosque
Masjid Nasional Al-Akbar
3.2 mi
Shopping Area
Surabaya Town Square
1.2 mi
Landmark
Carnival Park Suroboyo
4.0 mi
Landmark
Sura and Baya statue
1.6 mi
Landmark
Ciputra World
2300 ft
Park
Bungkul Park
1.6 mi
Mall
Golden City Mal
3400 ft
Landmark
Masjid Al Muhajirin
2100 ft
Landmark
Masjid Al Amin
2100 ft
Landmark
Rich Palace
2200 ft
Church
GBI Pakis
2300 ft
Landmark
Ramayana
2300 ft
Church
GBI Gibeon
2300 ft
Landmark
Masjid Al Ikhlas
2300 ft
Landmark
Masjid Al Jihad
2300 ft
Landmark
GBI Efrata
2300 ft
Square
XXI Garden Cafe
2300 ft
Landmark
Masjid Al Hidayah
2400 ft
Landmark
Masjid Nur Hidayah
2500 ft
Landmark
Masjid Al Iman
2700 ft
Church
Gereja HKBP Dukuh Kupang Ressort Surabaya
2700 ft
Mosque
Masjid Baitus Shomad
2800 ft
Landmark
GPDI Eben Haezer
2800 ft
Public Building
Islamic Centre
2800 ft
Landmark
Masjid Hidayatul Ummah
2800 ft
Landmark
Masjid Islamic Centre
2800 ft
Nearby
Mall
Ciputra World Surabaya Mall
1500 ft
Restaurants
Jamoo
100 ft
Jl. Mayjen Sungkono no. 120 Level 1
Sapore Osteria
100 ft
Jl. Mayjen Sungkono no. 120 Shangri-la hotel
Shang Palace
1900 ft
Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya
Citilites Skyclub and Bistro
2600 ft
Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences
The Cakery
2000 ft
Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences
Nini's Seafood
1400 ft
JL Mayjend Sungkono 178-180
Kedai Si Mbok
2200 ft
Jln. Mayjen Sungkono 89 Ciputra World
The Avenue Lounge Bar
2600 ft
Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences
Bakerzin
2200 ft
Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3
Getting around
City Centre
Surabaya6 min  ·  2.5 mi
Airports
Juanda International Airport (SUB)30 min  ·  12.2 mi
Abdul Rachman Saleh Airport (MLG)126 min  ·  52.2 mi
Train
Pasar Turi Train Station Surabaya8 min  ·  3.0 mi
Gubeng Train Station8 min  ·  3.0 mi
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357

Reviews and Ratings

Feedback about Shangri-La Surabaya from previous guests about their experience.
Review score
Based on 183 verified reviews
9.1/10
Perfect
92%
Recommend
Breakfast
8.8/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.2/10
Free Wi-Fi
8.8/10
Location
9.0/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.8/10
Guest reviews
based on 346 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

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Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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