Shangri-La Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Great

8.9

9.3

/10

4.8

4.6

“Perfectly situated in the heart of Surabaya, this hotel allows for easy access to business centers and local attractions.”view full review

Shangri-La Surabaya, a 5-star hotel rated 8.8/10 on Booking.com, features a Grand Ballroom, luxurious rooms with city views, and a comprehensive wellness spa. This Surabaya hotel is notable for its upscale amenities and dining options, including authentic Italian cuisine at Sapore. Guests can enjoy access to the Horizon Club Lounge providing exclusive services.

Rooms & Amenities

The rooms at Shangri-La Surabaya provide air conditioning and elegant décor with flat-screen cable TVs and minibars. Larger suites offer panoramic city views along with a seating area and executive lounge access for added luxury. Guests have complimentary access to the Horizon Club Lounge where breakfast and evening cocktails are served.

Dining & Options

Dining options include Sapore Osteria known for its hand-picked Italian dishes cooked in a wood-fired oven. The hotel also features Shang Palace, offering classic provincial Chinese cuisine served for lunch and dinner. Additionally, Shangri-La Surabaya provides Kitchen Express takeaway and delivery service.

Leisure & Wellness

Leisure activities include access to The Spa at Shangri-La, which offers various wellness treatments inspired by the legendary Shangri-La. A well-equipped fitness center is also available for guests. The hotel's Lobby Lounge serves popular snacks and a selection of teas and coffees.

Business & Location

Business facilities include fully equipped meeting rooms and an extensive support team catering to event needs. Nearby transport options include the Darmo and Marmoyo bus stations, providing decent connectivity for guests. Landmark attractions such as Ciputra World Surabaya Mall and Surabaya Zoo are also within a few kilometers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

2 persons

35 m²

2 Single beds

Shower

Air conditioning

room details

Horizon Deluxe King Room

2 persons

35 m²

1 King-size bed

Shower

Air conditioning

room details

Executive King Room

2 persons

49 m²

1 King-size bed

Shower

Bathtub

room details

Horizon Executive King Room

2 persons

49 m²

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets!

“The dinner and breakfast buffets offered an very nice variety of dishes, with fresh options that changed daily.” view full review

Excellent Tennis Service

“Ms. Lastri from the fitness center went above and beyond to arrange a last-minute tennis session for me, showcasing amazing dedication.” view full review

Spacious Rooms!

“The room was exceptionally spacious with a king-size bed that truly felt large and comfortable, providing a relaxing stay.” view full review

Great Relaxation Spot

“The leisure facilities were well-maintained, creating a serene environment to unwind after a busy day.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Map view

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

City landmarks

Zoo

Surabaya Zoo

2.5 km

Landmark

Taman Bungkul

2.6 km

Landmark

Monumen Kapal Selam

4.6 km

Mall

Ciputra World Surabaya Mall

690 m

Mosque

Masjid Nasional Al-Akbar

5.1 km

Shopping Area

Surabaya Town Square

1.9 km

Landmark

Carnival Park Suroboyo

6.4 km

Landmark

Sura and Baya statue

2.6 km

Landmark

Ciputra World

690 m

Park

Bungkul Park

2.6 km

Mall

Golden City Mal

1.0 km

Landmark

Masjid Al Muhajirin

630 m

Landmark

Masjid Al Amin

640 m

Landmark

Rich Palace

650 m

Church

GBI Pakis

690 m

Landmark

Ramayana

690 m

Church

GBI Gibeon

690 m

Landmark

Masjid Al Ikhlas

690 m

Landmark

Masjid Al Jihad

690 m

Landmark

GBI Efrata

700 m

Square

XXI Garden Cafe

700 m

Landmark

Masjid Al Hidayah

730 m

Landmark

Masjid Nur Hidayah

760 m

Landmark

Masjid Al Iman

800 m

Church

Gereja HKBP Dukuh Kupang Ressort Surabaya

800 m

Mosque

Masjid Baitus Shomad

850 m

Landmark

GPDI Eben Haezer

850 m

Public Building

Islamic Centre

850 m

Landmark

Masjid Hidayatul Ummah

850 m

Landmark

Masjid Islamic Centre

850 m

Nearby

Mall

Ciputra World Surabaya Mall

450 m

Restaurants

Jamoo

10 m

Jl. Mayjen Sungkono no. 120 Level 1

Sapore Osteria

20 m

Jl. Mayjen Sungkono no. 120 Shangri-la hotel

Shang Palace

550 m

Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya

Citilites Skyclub and Bistro

780 m

Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences

The Cakery

580 m

Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences

Nini's Seafood

400 m

JL Mayjend Sungkono 178-180

Kedai Si Mbok

670 m

Jln. Mayjen Sungkono 89 Ciputra World

The Avenue Lounge Bar

770 m

Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences

Bakerzin

670 m

Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3

Getting around

City Centre

Surabaya7 min · 4.1 km

Airports

Juanda International Airport (SUB)29 min · 18.7 km

Abdul Rachman Saleh Airport (MLG)128 min · 84.9 km

Train

Gubeng Train Station8 min · 4.9 km

Pasar Turi Train Station Surabaya8 min · 4.9 km

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Property information and rules

Check-in

from 14:00-23:00

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs IDR 116162 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

357

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Shangri-La Surabaya, Surabaya

About the Hotel

Rooms & Amenities

Dining & Options

Leisure & Wellness

Business & Location

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

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